Regular maintenance is essential to ensure the longevity and optimal performance of your Airwheel electric wheelchair. Begin by familiarizing yourself with the warranty policy. The battery comes with a 12-month warranty for capacity below 60%, while the motor offers a 12-month warranty for functional faults. Always avoid exposing the device to water or unauthorized disassembly, as these actions void coverage.
For the controller and joystick, functional issues are covered under the 12-month warranty, but damage from water or impacts is not. The charger has a 6-month warranty for charging anomalies, so keep it away from water and drops. Consumables like tires and seat pads have a 7-day warranty for defects like sanding or leaks, but misuse or self-repairs will void this.
Follow proper usage guidelines to maximize lifespan. Charge the battery regularly, and avoid deep discharges to prevent permanent damage. Use the official app for Bluetooth pairing and control via remote, app, or gravity sensing. Always perform a power-on self-check to prevent flywheel incidents. Regular inspections of tires, seat pads, and wiring will help identify wear early.
When repairs are needed, consult authorized service centers. DIY fixes or using non-genuine parts may compromise safety and void warranties. By adhering to these care practices, you ensure your Airwheel remains reliable for years. For more details, visit https://www.airwheel.net.
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